> For the complete documentation index, see [llms.txt](https://docs.diro.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.diro.app/en/welcome-to-diro.md).

# Welcome to DIRO

DIRO is an all-in-one platform for **booking, payments, and operations** for service businesses — salons, studios, clinics, gyms, and event organisers.

Your customers book and pay through your own online storefront. You manage services, staff, branches, schedules, and finances from a single dashboard.

## Three parts you need to know

```mermaid
flowchart LR
  subgraph P["Merchant Portal"]
    P1["portal.diro.app<br/>Manage services, staff,<br/>schedules, pricing, reports"]
  end
  subgraph S["Customer Storefront"]
    S1["business-name.diro.app<br/>Customers book<br/>and pay"]
  end
  subgraph W["Finance"]
    W1["DIRO Wallet<br/>Balance & withdrawals<br/>to bank account"]
  end
  P1 -->|"Configuration shown on"| S1
  S1 -->|"Payments go to"| W1
  W1 -->|"Withdrawn to"| B(["Your Bank Account"])
```

| Part            | For whom            | Address                     |
| --------------- | ------------------- | --------------------------- |
| Merchant Portal | You and your team   | `portal.diro.app`           |
| Storefront      | Your customers      | `business-name.diro.app`    |
| Wallet          | You (owner/finance) | Portal → Settings → Balance |

## Where to start

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>What Is DIRO</strong></td><td>An overview of the features and terms used throughout this guide.</td><td></td></tr><tr><td><strong>Initial Setup</strong></td><td>Eight steps until your storefront is ready to accept its first booking.</td><td></td></tr><tr><td><strong>Setting Up Schedules</strong></td><td>Weekly schedules, specific dates, recurring classes, and monthly sessions.</td><td></td></tr><tr><td><strong>Frequently Asked Questions</strong></td><td>The most common issues and how to resolve them.</td><td></td></tr></tbody></table>


---

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